Good Management

Few people would be startled to learn that there is a strong link between highly skilled managers and happy, productive employees. What is startling however is the extent to which the quality of management affects the performance of businesses.

A report into the link between management and productivity found that managers’ adoption of best practice techniques was linked more closely to market share, market valuation and productivity than other factors such as location, industry or government policy. The study showed that it was the best managed companies which achieved the highest scores for performance such as sales per employee, rate of revenue and market share growth.

The study also showed that ‘good management’ was about the methods, style and skill of the managers, not the hours that managers worked: “In the better-managed companies we studied, managers worked an average of less than one hour a week more than managers in other companies. The implication is that supervisors in well-managed companies work smarter rather than harder.”

Developing these ‘smart’ management skills is therefore a great investment for businesses due to the significant influence that managers have over business success.

Successful managers demonstrate a variety of skills, according to Louise Godwin, Director Education of Business Services for TAFE NSW – Western Sydney Institute.
“Being a good manager is not just about balancing a budget or thinking creatively. It is also about channelling and leading the people who with and for you, and creating a productive work environment,” Louise says.

“It is no coincidence that managers who have the knack of enabling collaboration, boosting team creativity and promoting innovation are also the ones with the most productive teams. Their employees are motivated and tend to stay in their jobs for longer and staff retention we know saves businesses time and money.”

“Great managers are intuitive, and accountable and communicate effectively with their teams.”

“To some people these management skills come naturally, but for all managers there will always be something new to learn. That is where Western Sydney Institute can make a positive difference,” Louise said.

WSI has many management courses which can be undertaken by individuals or customised to suit businesses. Courses range from short Statement of Attainment courses through to high level qualifications such as Advanced Diplomas and the degree in Applied Management offered in partnership with Federation University Australia.

The Negotiation Skills course helps participants to develop the vital skills needed to put across their ideas, present a case, persuade others and finalise agreements. This short course is run over four hours per week for three weeks.

The Diploma and Advanced Diploma of Management are highly practical qualifications which provide participants with skills for developing strategic plans, managing employee relations, establishing strategic networks and much more. These courses enable participants to work as senior managers across a range of industry sectors. The Diploma and Advanced Diploma of Management, along with a number of other Diplomas and Advanced Diplomas provide direct entry into the third year of the Bachelor of Applied Management.

Courses which train participants in enterprise application software such as SAP are also becoming popular choices for managers who are looking to remain on top of their game and ‘work smarter’. Many companies in Australia are now opting to use these systems which streamline inventory, accounts, logistics and other systems of business management. This training allows management to make quick gains for efficiency.

WSI also offers training focused on specific management skills such as business administration, logistics, work health and safety, human resources and much more.

“The links between good managers, happy and productive employees and flourishing enterprises are too strong to ignore. We are inviting anyone looking for a return on investment through management skills training to discuss their needs with us.”

To discuss management skills training with WSI, please call David Crispe on 9865 1189 or email


  1. Stephen J. Dorgan, John J. Dowdy, Thomas M. Rippin, “The link between management and productivity”, Centre for Economic Performance, 2006.
  2. Ibid., Implications for managers

Management (PDF, 3,756KB)

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